Frequently asked questions about the Bear Wood lowest price guarantee
Everything you want to know about our lowest price guarantee in the Netherlands, answered briefly and clearly. You will find more details on our page about the lowest price guarantee.
Does the guarantee also apply after my purchase?
Ja. You have up to 30 days after your order to report a lower price. We will then refund the difference to your account.
Which products are covered by the guarantee?
Our garden houses, log cabins, pool houses, garages, carports and timber outbuildings. In short, the core of our range.
Does the product have to be exactly the same?
Ja. For a fair comparison we look at brand, model, reference, timber thickness and finish. We vergelijken enkel met identieke kwaliteitsmerken.
Which sellers does the guarantee apply to?
Any publicly accessible Dutch webshop or physical store. Personal discounts, memberships or one-off promotions do not count.
What if the price is clearly incorrect?
Prices that are demonstrably incorrect (typographical errors) or below cost price fall outside the guarantee.
How do I report a lower price?
Send the link, the price and the product to [email protected]. Our team checks the claim and, once approved, adjusts the price.
